For businesses looking to thrive in today's digital-first markets, partnering with a UX design and UX research agency like Purple Shirt is essential. We provide deep insights into user behaviours, needs, and motivations, enabling you to optimise your experiences and ensure that new experiences are future proofed. By enhancing the user experience, we not only help increase acquisition and retention but also ensure your business remains competitive and poised for growth in an ever-evolving market.
Our expertise
We are a UX agency known for crafting world-class user experiences that deliver real business benefits.
Interaction design
Visual design
Prototyping
User testing
Information architecture
Accessibility
Design systems
UX Specifications
Content management
How we work with you
In today's digital-first world, customer expectations for digital experiences are forever changing. Stay ahead of your competitors and maintain relevance with our UX research and design services. With over a decade of expertise, we've honed our UX research and design techniques to deliver lasting high-value business benefits. At Purple Shirt, NZ's leading UX design consultancy, our approach is uniquely tailored to your needs.
Embedded UX support Placing our specialists directly into your product team, backed by our consultancy expertise.
Project support Offering UX research and design support on a project basis.
UXaaS Subscription based on-demand design support from Senior UX Designers and Researchers.
Our design methodology
At Purple Shirt, we apply a proven human-centred design methodology that balances the needs of your customers with the goals of your business. Our structured approach ensures solutions are not only creative but also practical, tested, and ready to deliver measurable impact.
Discovery We uncover deep insights into user needs, behaviours, and motivations to frame the design challenge clearly.
Design We translate insights into concepts, creating solutions that are both innovative and grounded in real-world context.
Test We validate designs directly with users to ensure they are intuitive, effective, and aligned with expectations.
Iterate We refine solutions through continuous feedback from customers, stakeholders, and your partners, ensuring we're optimising the experience.
Deliver We finalise with precision: applying visual design, ensuring accessibility, and handing over robust design assets to development teams.
FAQs
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“Working with the Purple Shirt team was an incredibly rewarding experience. We gained deep insights into not just what our clients want to achieve, but also what works for them, what doesn’t and the role they want Milford to play in helping them achieve their goals. Our thinking was challenged throughout the process, and as a result, we now have a robust client experience framework, cemented in client research, to not just guide all future client experience enhancements, but also to help us prioritise which enhancements to go after first.”
Working with Steve and the team at Purple Shirt has been revolutionary for SchoolDocs. They have helped us recognise the potential of our product, providing insightful, client-focused evidence and data that has supported us to scale and transform. The quality of engagement with Steve and the Purple Shirt team has been exceptional. Their passion for customer experience has inspired us to be bold and ambitious about our business, fostering a renewed sense of purpose across our whole company.
Purple Shirt has been instrumental to the success of our next generation of airport operational and financial software. It feels like Purple Shirt have become part of the Veovo family.
"Purple Shirt partnered with us on two generations of our inflight entertainment experience, which contributed to Air New Zealand winning two international awards. More than just a UX partner, they gave us the confidence to deliver a series of world firsts for the aviation industry."
Paul Harper, Product Manager, Air NZ
The Purple Shirt team not only helped us navigate through a critical period in our Zeno product development process, but they also worked with us to build out a thoughtful and consistent approach to design and user experience. This has given us the internal capability to carry forward across our organisation and has been tremendously valuable for Serko.
"I just wanted to acknowledged Purple Shirt's amazing contribution to help Rail Freight team’s vision come to reality. Their expertise to deliver the UX and working collaboratively with the Team is outstanding."
Ley Ilo, Senior Project Manager, KiwiRail
This was Loadrite's first experience working with external user experience designers and it was a big call for the organisation to make. However, our engagement with Jonathan and Steve from Purple Shirt has been fantastic. Right from the start of the project, they collaborated with us to gain a deep understanding of our users' needs and together we have crafted a truly world-class product that our customers are thrilled to use.