Our Services

We’re full stack UX – from research, strategy and design through to product management and delivery.

Research

We offer bespoke customer and product research services with a specialisation in immersive research methods. We've learnt that the more realistic an environment in which customers use a product or service, the richer the feedback and the more certainty clients have on what they need to do next.

Services

•    Design and user research
•    Consumer and product research
•    Immersive research (VR, 3D & physical prototyping)
•    Market research

Image of a brain

Strategy

We use human centred design methods to develop strategic customer experience frameworks that lead to executable product and service strategy.

Services

•    Customer experience modelling
•    User types
•    Design principles
•    Opportunities for product and service differentiation or innovation

Chess pieces

Design

The design of interactive frameworks from concept through to delivery including interaction design, visual design and information architecture. Our practical approach is fast paced and high value.

Services

•    Interaction and visual design
•    Analysis and customer experience modelling
•    Rapid prototyping (digital and physical)
•    Design systems
•    Accessibility
•    Retail and interior concepts
•    Service design

Pencil and ruler

Product Management

We blend product management with robust UX practices to deliver customer centred product strategy and roadmaps.

Services

•    Prioritisation frameworks
•    Product strategy and roadmaps
•    Stakeholder management
•    Product delivery

Cogwheel with links

Delivery

We understand the reality of software projects and believe that the development process should be supported by the UX Team. We’ll be available to answer queries from developers and problem solve when new development constraints are identified that impact the user experience.

We continue to hone how we communicate design intent to ensure that the development team has everything they need.

Services

•    Development support
•    Communication of requirements including user stories and JTBD
•    Lightweight documentation if required
•    UX engineering

A package

Get in touch.

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